retirement.org.nz

Provision of consumer information about financial products (often called ‘disclosure’) is a cornerstone of consumer protection legislation. The aim of disclosure is to make specifications of products clear to the consumer so they can compare products and make informed decisions prior to purchase.  Is it read? Understood? Too complex? Are there better ways of giving customers the information they need?

The Retirement Commission, in association with the Ministry of Economic Development, commissioned Colmar Brunton to undertake research into “Financial Investors’ Information Needs”. This report summarises the findings from this project.
 

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Financial Investors "Information Needs"