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Retirement villages
The retirement villages sector is complex - the operation, management and lifestyle vary from village to village. New legislation, which came fully into force in 2007, offers greater protection to residents and intending residents.
The Retirement Commissioner is responsible for monitoring the effects of the new legislation, administering the disputes process and approving members to the disputes panel.
The Department of Building and Housing is responsible for administering the legislation and providing information to operators, residents and intending residents.
